nocnett
Support Services

NOCNETT (Network Operations Center Network) - A 24-hour by 365-day service performed by Computer Assets providing comprehensive On Site and Remote technical, maintenance, and warranty support services.

The Network & Systems Architecture Personnel Plans

Network Administrators
To help you with daily administrative tasks, such as backing up the network, setting up users, installing software on workstations and servers, and performing a help desk role for your organization.

Network Engineers
To help you with tasks such as installing and configuring network components, troubleshooting network problems, working on special projects in an implementation or support stage; or when you need ongoing services requiring advanced network expertise.

With diverse capabilities, our experience is based on the installation and support of hundreds of networks incorporating equipment from the world's leading network vendors and utilizing many different operating environments.

• Remote Network Systems Monitoring and Management
• Help Desk Design Services
• Conferencing Help Desk
• Network Infrastructure Services
• Help Desk Support
• Video & Voice Support Services
• Remote LAN Access
• On-site Support Services
• On-Site Support Plans

Service Plans
You can customize your service plan specifically to meet your individual needs, by adding options to an existing plan or choosing from several stand-alone services, including:

• System Monitoring
• Remote Diagnostics
• Remote Polling
• Remote System Administration
• Traffic Analysis
• Security Audit Services
• Voice Mail Network Management Services
• Single-Point Maintenance and Support